Emergency Plumbing Checklist

There comes a time in everybody’s lives when they have to make a dreaded, panicked call to emergency plumber. You might come home to a burst pipe in your yard, soggy carpets, or water bubbling up from a blocked drain flooding the inside of your home. Whatever it is, the first thing to do is get on the phone to a local, qualified, and well reputed emergency plumber. But then what?

We spoke with a mobile emergency plumbing team from Brisbane to give us some guidance on what to do next. Here is what they advised:

broken pipeFirst things first – Turn off your water mains!!

As soon as you get off the phone with the plumber who by now should be on his way, turn off the water supply to your home or apartment. In Australia suburban homes the valve to shut off water to your home is usually located near the front perimeter of your property. Look for a rectangular shaped plastic lid among the grass. This this lid and turn off the valve to shut off water to your home.

If you live in an apartment there may be an individual valve to shut of water to your flat only. Search in the kitchen and bathroom behind the cupboards to locate this. It may also be in a cupboard in a common space. If you are unsure of where your water mains valve is, contact your landlord or someone else in your family or building room who should know where it is located. Once you have successfully turned off the water supply it’s time to start cleaning up.

water on the toilet floorCleaning up

Depending on the type of accident or breakage in your home there will be varying degrees of mass and water damage. Cleaning up some of this immediately may save you some expense. Quickly grab your family, friends or even neighbours to aid you in your cleanup efforts. Don’t be too pedantic but remove, clean, and attempt to drive anything that might be easily damaged by water in the vicinity of the plumbing problem.

Keep in mind that the plumber may cause a little more mess in that same area while trying to fix the breakage so there is no need to clean up to perfection as you may need to do it again after the repair. Clean up the majority of the mass however and remove any valuable items, personal belongings, or furniture that may get further damaged or might be the way of the plumber when he arrives to fix the problem.

a happy guyLet the Plumber do their thing

When the emergency plumber arrives at your home, he will ask you a series of questions and quickly get to work to try and solve the problem ASAP. Once you have made sure the area around where he will be working is clear, it’s best if you leave the plumber to do their work, and don’t distract them with questions or other interruptions.

Once the piping or plumbing problem has been fixed they will likely be more than happy to inform you about what went wrong, why it happened and what can be done to prevent similar problems from occurring in the future. If they are not forthcoming with information ensure you ask them to find out about the problem, as this may save you a lot of money in the future if you can prevent a similar issue ever occurring.